Partner Tech, áreas de especialización
Support
Have questions about your product? Contact our support team for expert guidance and troubleshooting.
Repair
Is your device defective? Start a repair request here and track the progress of your hardware service.
Centro de Descargas
Dozens of files filled with drivers, manuals or utilities.
Partner Tech On Site Service
On-site services of the Partner Tech company
Partner Tech is one of the world’s leading developers of comprehensive POS solutions. In addition to mobile ordering and compact all-in-one systems, the company also offers an on-site service available almost all around the world.
This is what the on-site service does
In addition to setting up the hardware, Partner Tech’s on-site service also includes assistance in the event of an interference suppression. The software for the innovative POS solutions was developed by Partner Tech itself and can be set up as an on-site service for customers worldwide. Even if there are problems with the hardware, the service of Partner Tech offers permanent suppression and, if necessary, gets in contact with the ISVs.
intercambio in situ
El servicio in situ de Partner Tech también incluye OSE, el intercambio en el sitio sin personal técnico. Los empleados del servicio acceden a la estructura de TI del cliente externamente y pueden buscar fuentes de error allí. Una vez que estos se identifican, los empleados del servicio los arreglan y la información detallada se envía al cliente. Este tipo de servicio al cliente asegura un servicio eficaz en todo el mundo.
