Self‑Checkout auf höchstem Niveau

Shop assistant interventions kill checkout speed and efficiency. High intervention rate also negatively impacts customer experience. On a good day average intervention resolution time is 27 seconds. It is much worse in peak hours. By limiting interventions to 2-3%, we significantly boost SCO throughput, reduce customer waiting time and increase revenue per SCO.

Nearly 50% of all interventions are weight related. Absolute majority of them can be resolved with central weight management.With our AI powered self-learning Central Weight Management software, we keep product weight database in check across all your stores.

In grocery retail more than 60% of shopping carts include at least one unpacked item. Selecting item from the picklist menu increases item scanning time more than 4 times. Our AI solution automatically identifies scanned unpackaged products such as fruit and vegetables. This increases SCO throughput by at least 13%, in turn increasing revenue and profits.

Our SCOs can be equipped with effective security scales, EAS deactivation pads and cutting edge AI software. Our AI tools create an additional security layer to limit SCO losses to be lower than at the traditional checkout. Our AI software uses visual analysis to protect against barcode switching, no scan, no pay, items left in cart and other scenarios where traditional security measures are not effective.

Our software provides you with tools to remotely configure, manage and monitor all SCOs across all retail chain in real time. Most of downtime issues can be resolved remotely. Real-time performance tracking is not limited to technical parameters, but also includes business KPIs (including average intervention time, basket size and value etc.), enabling you to cross reference store performance.