Partner Techs areas of expertise

As a leading manufacturer of POS Systems it is our goal to provide the best service possible for all our customers no matter if you have already bought from us or if you are looking for the right product to correspond to your needs.  To achieve this goal we provide different service commitments which can be agreed individually, for example we offer the possibility to expand the warranty period up to five years. In addition to the individually agreeable service commitments we offer a great Support Team to contact if you have any problems to provide you with solutions so you can continue working like normal as soon as possible. Because we care about our customer and their trust in us.

For support Requests

Our Repair Center Team is here to help you if you have any questions regarding items send in for repair.

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For Repair Requests

Our Repair Center Team is here to help you if you have any questions regarding items send in for repair.

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Download Center

Dozens of files filled with drivers, manuals or utilities.

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Partner Tech On Site Service

On-site services of the Partner Tech company
Partner Tech is one of the world’s leading developers of comprehensive POS solutions. In addition to mobile ordering and compact all-in-one systems, the company also offers an on-site service available almost all around the world.

This is what the on-site service does
 In addition to setting up the hardware, Partner Tech’s on-site service also includes assistance in the event of an interference suppression. The software for the innovative POS solutions was developed by Partner Tech itself and can be set up as an on-site service for customers worldwide. Even if there are problems with the hardware, the service of Partner Tech offers permanent suppression and, if necessary, gets in contact with the ISVs.

OSE: On-Site Exchange

Partner Tech’s on-site service also includes OSE, the on-site exchange with no technical staff. The employees of the service access the customer’s IT structure externally and can search for sources of error there. Once these are identified, they are fixed by service employees and detailed information is forwarded to the customer. This type of customer service secures a reliable service worldwide.

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