Technicy partnerów Obszary wiedzy specjalistycznej

As a leading manufacturer of POS Systems it is our goal to provide the best service possible for all our customers no matter if you have already bought from us or if you are looking for the right product to correspond to your needs.  To achieve this goal we provide different service commitments which can be agreed individually, for example we offer the possibility to expand the warranty period up to five years. In addition to the individually agreeable service commitments we offer a great Support Team to contact if you have any problems to provide you with solutions so you can continue working like normal as soon as possible. Because we care about our customer and their trust in us.

Support

Have questions about your product? Contact our support team for expert guidance and troubleshooting.

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Repair

Is your device defective? Start a repair request here and track the progress of your hardware service.

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Centrum pobierania

Dozens of files filled with drivers, manuals or utilities.

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Partner Tech On Site Service

On-site services of the Partner Tech company
Partner Tech is one of the world’s leading developers of comprehensive POS solutions. In addition to mobile ordering and compact all-in-one systems, the company also offers an on-site service available almost all around the world.

This is what the on-site service does
 In addition to setting up the hardware, Partner Tech’s on-site service also includes assistance in the event of an interference suppression. The software for the innovative POS solutions was developed by Partner Tech itself and can be set up as an on-site service for customers worldwide. Even if there are problems with the hardware, the service of Partner Tech offers permanent suppression and, if necessary, gets in contact with the ISVs.

Wymiana na miejscu

Usługa partnerskiego Tech obejmuje również OSE, wymianę na miejscu bez personelu technicznego. Pracownicy usługi uzyskują dostęp do klientów zewnętrznej i mogą tam wyszukiwać źródła błędów. Po ich zidentyfikowaniu są one naprawione przez pracowników serwisowych, a szczegółowe informacje są przekazywane klientowi. Ten rodzaj obsługi klienta zapewnia niezawodną usługę na całym świecie.

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